Responsible Gaming

Gaming Should Be Entertainment

At falcon2020.ca, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the well-being of our users.

Remember: The house always has an edge. Play only with money you can afford to lose, and never gamble with funds needed for essential expenses like rent, food, or utilities.

Age Verification

Online gaming on falcon2020.ca is only available to individuals who are:

• 18 years of age or older in most Canadian provinces
• 19 years of age or older in Alberta, Manitoba, and Quebec
• Legally permitted to gamble in their jurisdiction

We strictly verify the age and identity of all users. If you are underage, please do not attempt to create an account. Underage gambling is illegal and harmful.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity from family or friends
• Feeling anxious or irritable when trying to reduce gambling
• Using gambling to escape problems, stress, or difficult emotions
• Borrowing money to fund gambling activities
• Neglecting work, school, family, or other important responsibilities
• Lying about the extent of gambling involvement
• Failed attempts to cut back or stop gambling
• Experiencing financial difficulties due to gambling

If you experience any of these signs, please reach out for help immediately.

Self-Help Tools & Responsible Gaming Features

Falcon2020.ca provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of money you are willing to lose in a given time period
• Reality Checks: Receive periodic notifications reminding you of how long you've been playing and how much you've spent
• Session Time Limits: Set automatic session timeouts to prevent extended play
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Closure: Permanently close your account if you wish to stop gambling entirely

To access these tools, log into your account and visit the Responsible Gaming settings page, or contact our customer support team for assistance.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Here are reputable organizations offering free, confidential support:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides resources, research, and support for problem gambling across Canada
• Gamblers Anonymous
  A peer-support fellowship offering free meetings across Canada for people struggling with gambling addiction
• Addiction and Mental Health Ontario (AMHO)
  Provides treatment and support services for gambling addiction in Ontario and across Canada

International Resources

• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Phone: 1-800-522-4700 (24/7 helpline)
  Offers resources and referrals for problem gambling
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free counseling and support for problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  Free national self-exclusion scheme
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Online counseling and resources for problem gambling

All support services listed above are free and confidential.

Get Help Today

If you are experiencing gambling-related problems, please reach out for help immediately. There is no shame in asking for support—help is available, and recovery is possible.

Contact the Responsible Gambling Council at www.responsiblegambling.org or call a local support service in your province.

Your health and well-being are important to us. At falcon2020.ca, we are committed to supporting responsible gaming and protecting our users.

Our Commitment

Falcon2020.ca is dedicated to promoting responsible gaming and supporting the well-being of our community. We comply with all applicable Canadian gaming regulations and are committed to:

• Verifying the age and identity of all users
• Providing transparent information about odds and risks
• Offering self-help tools and responsible gaming features
• Refusing service to underage individuals and problem gamblers who have self-excluded
• Supporting problem gambling awareness and education
• Treating all users with respect and dignity